Terms of Service

Eligibility & Acceptance

You must be at least 18 years old and able to form a binding contract to use our services. By using our website or requesting services, you represent that you meet these requirements and that the information you provide is accurate.

Services

Angels Cooling LLC provides residential and commercial HVAC services in Harlingen, TX and surrounding areas in the Rio Grande Valley. All services are subject to availability and may vary by location. We reserve the right to refuse service at our discretion.

Estimates & Quotes

Estimates and quotes are provided for your convenience and are non-binding until confirmed in a signed work authorization or agreement. Estimates are based on the information available at the time of assessment and may change if additional work, parts, or conditions are discovered. Any change to the scope of work will be communicated and approved before we proceed.

Scheduling & Cancellation

• Appointments are scheduled based on availability; we make every effort to arrive within the scheduled window.
• Please provide at least 24 hours' notice to cancel or reschedule when possible.
• Missed appointments without notice may be subject to a service-call fee.
• Emergency and after-hours service may be subject to additional rates.

Pricing, Payment & Financing

• Pricing is provided before work begins; payment is due upon completion unless otherwise agreed.
• We accept major credit cards, checks, and approved financing.
• Financing is offered through third-party lenders and is subject to their approval, rates, and terms. We do not make credit decisions, and we do not collect or store card numbers on this website — payments and financing applications are handled by our processors and lenders.

Warranties & Guarantees

We stand behind our workmanship, and manufacturer warranties may apply to installed equipment and components. Warranty terms and duration vary by service type and are provided at the time of service. Warranties do not cover damage caused by misuse, neglect, lack of maintenance, alterations, or third-party work. Any satisfaction or workmanship guarantee we offer is limited to its stated terms.

AI & Automated Content

Portions of this website may be created or assisted by automated tools and artificial intelligence, and we may use automated systems (such as chat, estimators, or messaging) to help respond to inquiries. Automated outputs are provided for general informational purposes, may be illustrative or inaccurate, are not professional advice, and do not constitute a binding offer. We review our content but do not guarantee that automated outputs are error-free. Always confirm specifics with our team before relying on them.

Text Messaging

If you opt in to text messages, message and data rates may apply, message frequency varies, and you may reply STOP to opt out or HELP for help at any time. See our Privacy Policy for details.

Website Use & Intellectual Property

• Website content is provided for general informational purposes and does not constitute professional advice.
• All content, images, logos, and trademarks are the property of Angels Cooling LLC or its licensors unless otherwise noted; you are granted a limited, revocable license to view the site for personal, non-commercial use.
• You agree not to misuse the site, attempt to gain unauthorized access, scrape, or interfere with its operation.
• We are not responsible for the content or practices of third-party websites linked from our site.

Disclaimer of Warranties

Except for any express warranty we provide in writing, our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Angels Cooling LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Angels Cooling LLC, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of the website or services, your violation of these Terms, or your violation of any law or the rights of a third party.

Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, you agree that any dispute will be brought exclusively in the state or federal courts located in Cameron County, Texas, and you consent to their jurisdiction.

Binding Arbitration & Class-Action Waiver

Please read this section carefully — it affects your legal rights. Except for small-claims matters and requests for injunctive relief, any dispute arising out of or relating to these Terms or our services will be resolved by binding arbitration on an individual basis, and not in a class, collective, or representative action. You and Angels Cooling LLC waive the right to a jury trial. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.

Termination, Severability & Entire Agreement

We may suspend or terminate access to our website at our discretion. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy and any signed service agreement, are the entire agreement between you and Angels Cooling LLC regarding the website and services.

Changes to These Terms

We may update these Terms at any time. We will revise the "Last updated" date above when we do. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

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